Terms of service

OVERVIEW

Welcome to Aylora. The terms "we", "us" and "our" refer to Aylora. Aylora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience.

Aylora is powered by Shopify, which enables us to provide our online store and related services to you. These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our website, purchase our products, or interact with our services.

Please read these Terms of Service carefully. By visiting, browsing, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our website or services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any minor dependents to use this website under your responsibility.

To use certain parts of our services, including browsing our online store or purchasing products, you may be asked to provide certain information, such as your email address, billing information, payment information, shipping address, and phone number. You represent and warrant that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products as accurately as possible. However, product colors, details, or appearance may vary depending on your device, screen settings, lighting, and other display conditions.

We do not guarantee that the appearance, color, fit, size, or quality of any product will be exactly the same as shown in our online store. Product descriptions, images, prices, availability, and other information may be changed at any time without notice.

We reserve the right to discontinue any product at any time and to limit the quantities of any products that we offer to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order on our website, you are making an offer to purchase. Aylora reserves the right to accept or decline your order for any reason at our discretion.

Your order is not accepted until we confirm acceptance and process your payment. We may contact you by email, billing address, shipping address, or phone number if we need to verify, change, or cancel an order.

Please review your order carefully before submitting it. Cancellation requests may not be accepted once an order has been processed or shipped.

You may request to cancel your order within 24 hours after placing it, as long as the order has not been processed or shipped. Once an order has been processed or shipped, it can no longer be cancelled.

Your purchases are subject to return or refund solely in accordance with our Return & Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price shown at the time your order is placed and will be included in your order confirmation email.

Unless otherwise stated, product prices do not include shipping, handling, customs duties, import taxes, or other local fees that may be charged by the destination country or payment provider.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and payment information when necessary so that we can complete your transactions and contact you if needed.

You represent and warrant that you are authorized to use the payment method provided and that all charges incurred by you will be honored by your payment provider.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times shown on our website are estimates only and are not guaranteed. We are not responsible for shipping delays caused by carriers, customs processing, incorrect address information, local delivery issues, natural events, public holidays, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information, including recipient name, full address, phone number, and any additional delivery details required by the destination country.

Customers are responsible for any applicable customs duties, import taxes, local fees, or clearance charges imposed by the destination country, unless otherwise clearly stated at checkout.

To the extent permitted by applicable law, once an order has been transferred to the shipping carrier, the risk of loss may pass to the customer. If your package is delayed, damaged, missing, or marked as delivered but not received, please contact us at support@aylorashop.com and we will assist you where reasonably possible.

SECTION 6 - INTELLECTUAL PROPERTY

Our website, brand name, logos, product names, text, images, graphics, product reviews, videos, audio, page design, and other content are owned by Aylora, its affiliates, partners, or licensors, and are protected by applicable intellectual property laws.

These Terms allow you to use our website and services for personal, non-commercial use only. You may not reproduce, distribute, modify, copy, display, publish, download, store, transmit, sell, or exploit any part of our website or content without our prior written permission.

Nothing in these Terms grants you any license or ownership rights in any trademark, copyright, design, patent, or other intellectual property of Aylora, Shopify, or any third party.

Aylora's names, logos, product names, service names, designs, and slogans are trademarks or brand assets of Aylora or its licensors. Shopify's name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing on our website belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, features, applications, or services offered by third parties. We do not monitor, control, or have input over these third-party tools.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without warranties, representations, or conditions of any kind. Your use of optional third-party tools is entirely at your own risk and discretion.

We may also introduce new features, tools, or resources through our website in the future. Such new features will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to websites, services, content, or resources provided or operated by third parties. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.

If you choose to access third-party websites or services, you do so at your own risk. We are not liable for any harm, loss, or damages related to your access to third-party websites or your purchase or use of third-party products or services.

Please review third-party policies and terms carefully before engaging in any transaction with them. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Aylora is powered by Shopify, which enables us to provide our online store and related services to you. However, any sales and purchases you make through our store are made directly with Aylora.

By using our website and services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Aylora, including any injury, damage, loss, claim, or dispute resulting from purchased products or services.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Aylora.

SECTION 10 - PRIVACY POLICY

All personal information we collect through our website and services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's privacy practices, which can be viewed through Shopify's own privacy policy.

Because our store is powered by Shopify, Shopify may collect and process personal information about your access to and use of our website in order to provide and improve the services. Information you submit through our store may be transmitted to and shared with Shopify and other service providers that may be located in countries other than where you reside.

By using our website and services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide any ideas, suggestions, reviews, comments, photos, proposals, plans, or other feedback to us, you grant us a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, publish, distribute, display, and create derivative works from such feedback for any lawful purpose, including commercial use.

You represent and warrant that you own or have the necessary rights to provide such feedback and that your feedback does not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

We may, but have no obligation to, monitor, edit, or remove feedback that we determine to be unlawful, offensive, abusive, defamatory, obscene, misleading, or otherwise objectionable.

You are solely responsible for any feedback you submit and its accuracy. We take no responsibility and assume no liability for feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use our website and services for lawful purposes only. You may not use our website or services for any unlawful, fraudulent, abusive, malicious, or unauthorized purpose.

You agree not to use our website or services to violate any applicable law or regulation, infringe upon our intellectual property rights or the rights of others, harass or harm any person, transmit false or misleading information, upload malicious code, send spam, impersonate another person or entity, or interfere with the security or proper operation of our website.

You also agree not to reproduce, duplicate, copy, sell, resell, scrape, extract, or exploit any part of our website or services without our express written permission.

We reserve the right to suspend, restrict, or terminate your access to our website or services at any time if we determine that you have violated these Terms.

SECTION 14 - AUTOMATED ACCESS AND AGENTS

You may not use bots, scrapers, crawlers, automated tools, artificial intelligence agents, or other automated systems to access, copy, monitor, interact with, or extract data from our website without our prior written permission.

Any automated access must comply with our technical requirements, robots instructions, security measures, and applicable law. We reserve the right to block, restrict, or limit automated access to our website at any time.

SECTION 15 - TERMINATION

We may terminate these Terms or your access to our website or services at any time, without notice, if we determine that you have violated these Terms or engaged in conduct that may harm Aylora, Shopify, our customers, or any third party.

You will remain liable for all amounts due up to and including the date of termination.

The sections relating to Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination will continue to apply after termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

Our website, services, and products are provided on an "as is" and "as available" basis, except as expressly stated by Aylora or required by applicable law.

We do not guarantee that our website or services will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components. We do not warrant that the results obtained from using our website or services will be accurate or reliable.

To the fullest extent permitted by applicable law, we disclaim all warranties, representations, and conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above limitations may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Aylora, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and those of Shopify and its affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages arising from your use of our website, services, or products, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Aylora, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses, including reasonable attorneys' fees, arising out of or related to your breach of these Terms, your violation of any law, your violation of the rights of a third party, or your use of our website or services.

We may control the defense and settlement of any claim at your expense, provided that we will not settle any claim requiring non-monetary obligations from you without your consent, which shall not be unreasonably withheld. You agree to cooperate in the defense of any such claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on our website, constitute the entire agreement and understanding between you and us and govern your use of our website and services.

These Terms supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under these Terms without our prior written consent.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice, to the extent permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws applicable to the place where Aylora is operated, without regard to conflict of law principles, unless otherwise required by applicable consumer protection laws.

If you are a consumer, nothing in these Terms is intended to limit any mandatory rights or protections you may have under applicable consumer protection laws in your place of residence.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website or services following the posting of any changes to these Terms constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at support@aylorashop.com.

Our contact information is listed below:

Aylora
support@aylorashop.com